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0 Replies and 1844 Views
When to report an issue here
1844 0 - Started by Vangelis Manolis, last post from 2021-11-19 16:14
“Is it Capture’s fault or am I missing something”
Imagine you are facing an issue and you are not sure if you should be doing something differently or if Capture misbehaves. It could be something unsupported in Capture, or that requires additional configuration. Then posting the issue in this community forum could result in someone else pointing you to the right direction and advise what you should do differently.
If it turns out that it is Capture’s fault, then yo...
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2 Replies and 102 Views
Lights just off real focus point.
102 2 - Started by TSPAC, last post from Floriaan
So my issue seems to be even with a one-to-one stage and capture build the downstage center position for example, when focused on stage is about 4 feet up stage from the point the lights are focused at and capture if that makes sense. Is there a way to almost calibrate a specific point on a plot so the lights and focus and the lights on stage focused to the correct position
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5 Replies and 278 Views
Mouse cursor dappeared
278 5 - Started by X-Cuesive, last post from Vangelis Manolis
Sometimes when I use Capture my mouse cursor disappear on the screen with the software. The cursor is visible on my other screen. When I restart Capture the software will work normal. I thougt this was a problem of my laptop but it happend also on my new PC, RTX 4080 super.
Maybe somebody have the same problem or have a solutions for this problem. S
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11 Replies and 325 Views
Issue with duplicating LED screen objects
325 11 - Started by Symo, last post from Evina Vasilakopoulou
Hi there
Firstly, my setup:
Win 10 Pro PC
Intel i9-10980XE 3GHz, 18 core CPU
32GB RAM
RTX3080Ti with latest studio drivers
Capture 2024 Quartet with latest update
Im having issues duplicatiing LED screen objects. After duplicating certain amount of panels, all the objects in my drawing glow really brightly.
Here is a screenshot of me building the end LED wall (in blue). Everything is OK here.
However, when I try to duplicate another row of LED, this happens to my ...
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1 Replies and 90 Views
Low FPS on External monitor macOS
90 1 - Started by Ian Scott, last post from Vangelis Delivasilis
Hey All
MacOS 15.5 Capture 2024 Version 2024.0.46, M2 MAX
Rendering Capture on an external display runs <1FPS when maximised (option ). When the window size is slightly dragged and changed, the render runs at full FPS.
Capture stats reports FPS is running at normal refresh rates at 100 quality (when visually rendering at <1FPS)
When Full screen mode/ (cinema mode or what ever macos calls it now), it also renders fine.
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1 Replies and 63 Views
Console Selection Sync Not Releasing
63 1 - Started by Tyler Andrew, last post from Evina Vasilakopoulou
Hi there,
There seems to be a new issue in 2025.1.2 and 2025.1.3 that selection sync with eos no longer releases fixture selection once the comand line is cleared. The selection in capture is only released when a new selecion is made. This is quite anoying when I want to have a clear view without any selection outlines.
Running 2025.1.3 on macOS 15.5 and Eos 3.3.0.523
Reverting to Capture 2025.1.1 selection sync works as expected.
Thanks,
Tyler
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0 Replies and 49 Views
Unselectable layers does not working as it should
49 0 - Started by Jo MARTIN, last post from 2025-07-02 10:48
Hello,
There is an issue on Windows version 2025.1.3 with unselectable objects on layers.
Object present on an UNselectable layer are still selectable on 2025.1.3 version on windows 11
This issue is not present on Capture version 2025.1.2, si I continue tu use the older one.
Thank you to look into this.
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1 Replies and 49 Views
lights distribution
49 1 - Started by Sakshi dasari, last post from Evina Vasilakopoulou
When working on curves, i am not able to spread lights evenly. It is takin gso much time and still not being spread equally.
The lights that are been placed on curves are also not been placed accprding to the shape of the curve.
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2 Replies and 74 Views
Certain moving fixtures will not Focus to the mouse click
74 2 - Started by TSPAC, last post from Vangelis Delivasilis
Very odd, some fixtures all focus like normal when you click a position on the screen, while some in the same group will just rotate around and land somewhere opposite of the selected focus. I have looked at every setting I can find, and have even deleted and repatched the fixtures that do this, but they continue to act wild during mouse click focus. Any ideas of what is causing this
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