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0 Replies and 1822 Views When to report an issue here    
1822 0 - Started by Vangelis Manolis, last post from 2021-11-19 16:14
“Is it Capture’s fault or am I missing something” Imagine you are facing an issue and you are not sure if you should be doing something differently or if Capture misbehaves. It could be something unsupported in Capture, or that requires additional configuration. Then posting the issue in this community forum could result in someone else pointing you to the right direction and advise what you should do differently. If it turns out that it is Capture’s fault, then yo...

0 Replies and 1 Views Console Selection Sync Not Releasing
1 0 - Started by Tyler Andrew, last post from 2025-07-04 06:06
Hi there, There seems to be a new issue in 2025.1.2 and 2025.1.3 that selection sync with eos no longer releases fixture selection once the comand line is cleared. The selection in capture is only released when a new selecion is made. This is quite anoying when I want to have a clear view without any selection outlines. Running 2025.1.3 on macOS 15.5 and Eos 3.3.0.523 Reverting to Capture 2025.1.1 selection sync works as expected. Thanks, Tyler

0 Replies and 14 Views Unselectable layers does not working as it should
14 0 - Started by Jo MARTIN, last post from 2025-07-02 10:48
Hello, There is an issue on Windows version 2025.1.3 with unselectable objects on layers. Object present on an UNselectable layer are still selectable on 2025.1.3 version on windows 11 This issue is not present on Capture version 2025.1.2, si I continue tu use the older one. Thank you to look into this.

1 Replies and 30 Views lights distribution
30 1 - Started by Sakshi dasari, last post from Evina Vasilakopoulou
When working on curves, i am not able to spread lights evenly. It is takin gso much time and still not being spread equally. The lights that are been placed on curves are also not been placed accprding to the shape of the curve.

2 Replies and 54 Views Certain moving fixtures will not Focus to the mouse click
54 2 - Started by TSPAC, last post from Vangelis Delivasilis
Very odd, some fixtures all focus like normal when you click a position on the screen, while some in the same group will just rotate around and land somewhere opposite of the selected focus. I have looked at every setting I can find, and have even deleted and repatched the fixtures that do this, but they continue to act wild during mouse click focus. Any ideas of what is causing this

1 Replies and 33 Views I can´t update the fixtures library
33 1 - Started by Xabier Lozano, last post from Evina Vasilakopoulou
Hello. I am trying to open the latest fixtures library for Capture 2023 and when I try to open the file it says: "el tamaño del archivo es oncorrecto. los datos están perdidos.." "the file size is incorrect. the data is lost.."

4 Replies and 137 Views Symbol key
137 4 - Started by Robert, last post from Floriaan
The symbol key in my plot is not showing any fixtures. The drawing was imported as a sketchup drawing and I have replaced all the fixtures from the drawing with drag and drop fixtures from the capture fixture library. When i create a new stage with fixtures they work as expected with the plot and symbol key. I tried removing all fixtures, saving the drawing, then reopening and reinserting all the fixtures. but this still did not fix the issue. Does anyone have any ideas please. Thank...

1 Replies and 43 Views Equinox fixtures won't switch ON
43 1 - Started by venya, last post from Floriaan
hello - i am building a show and the venue has a number of Equinox Fusion 200 Zoom Spots and some Equinox Fusion 260ZR washes.. for some reason I am not able to see them light up in Live mode, other fixtures on this design work fine ( ADJ Jolt, some Source 4 etc.. ) . Tried a few other Equinox fixtures and they also seem to have a problem coming on..  anyone else experience this am i doing something wrong

8 Replies and 177 Views Issue with duplicating LED screen objects
177 8 - Started by Symo, last post from Truby
Hi there Firstly, my setup: Win 10 Pro PC Intel i9-10980XE 3GHz, 18 core CPU 32GB RAM RTX3080Ti with latest studio drivers Capture 2024 Quartet with latest update Im having issues duplicatiing LED screen objects. After duplicating certain amount of panels, all the objects in my drawing glow really brightly. Here is a screenshot of me building the end LED wall (in blue). Everything is OK here. However, when I try to duplicate another row of LED, this happens to my ...

3 Replies and 99 Views CS-1000 mk4 Lasers will not visualise
99 3 - Started by Hungry_Man, last post from Vangelis Delivasilis
Hello, A colleague has recently created a capture presentation for me with 3 x CS-1000 mk4 Lasers in the rig. I am sending DMX to them to trigger built in patterns but not seeing anything in Capture. I have checked they are correctly addressed and can see that capture is receiving the DMX being sent on the correct channels. (see screenshot) Also no test pattern appears from the lasers, I don&39;t know if this is normal  I&39;m grateful for any help. Thanks. Screen...
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