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1 Replies and 85 Views
ERROR WITH REINSTALLING LICENSE
85 1 - Started by Luca Belotti, last post from Vangelis Manolis
Hi everyone,
I’m experiencing an issue with installing my license. Yesterday, I updated from a duet license to a quartet license. Today, I uninstalled the old license from my PC and attempted to install the new one, but I realized I wasn’t connected to the internet. After connecting, I tried reinstalling the license, but received an error message stating that there have been too many attempts and to try again later.
Do I need to wait more than a day, or did I make a mistake by ...
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3 Replies and 215 Views
Mouse cursor dappeared
215 3 - Started by X-Cuesive, last post from Tyler Andrew
Sometimes when I use Capture my mouse cursor disappear on the screen with the software. The cursor is visible on my other screen. When I restart Capture the software will work normal. I thougt this was a problem of my laptop but it happend also on my new PC, RTX 4080 super.
Maybe somebody have the same problem or have a solutions for this problem. S
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1 Replies and 125 Views
Outcast Beam Wash Issues
125 1 - Started by stretch, last post from Vasilis Ziogas
I am unable to use any intensity channels on the outcast beam wash outside of the master dimmer which controls all instances. Anyone else facing this issue
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1 Replies and 113 Views
Orthogonal disables snapping
113 1 - Started by DRW, last post from Vasilis Ziogas
Hi
Isnt that odd that pressing shift to go orthogonal also disabling snapping which should be disabled after pressing ctrl
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1 Replies and 161 Views
Video Capture
161 1 - Started by Mode Creative, last post from Vasilis Ziogas
Hello, how are you I&39;m having a problem capturing video, can you help me I&39;m using a BlackMagic 4K on the computer&39;s PCI, it recognizes it in the software but the video doesn&39;t appear in the software!! Is there a maximum size that the software accepts Or could I be having some other problem
Olá, tudo bem Estou com um problema para capturar vídeo, você pode me ajudar Estou usando um BlackMagic 4K no PCI do computador, ele reconhece no software, mas o vídeo não aparece no ...
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0 Replies and 133 Views
Capture 2024 // Trim height annotation offset
133 0 - Started by Keven Dubois, last post from 2025-02-12 21:13
Hi,
Is it normal that the tirm height annotation as an offset of -1"
For now, I put 1" to the height to have the correct height displayed on the plot...
Thanks!
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1 Replies and 102 Views
Unable to Move Objects While Camera Moving
102 1 - Started by Tyler Andrew, last post from Evina Vasilakopoulou
Hi there,
I think I found a bug, when there is a camera movement via console with a fade time moving a live view in the alpha window, I am unable to move fixtures and objects in plot view in my beta view. I keep a cue stack running to have camera movement while I program so I can get a realistic view of what the camera shot is while I&39;m working on it and it would be nice to be able to place fixtures whille the movement is still happening.
Thanks,
Tyler
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2 Replies and 296 Views
MVR import from Vectorworks - Fixture orientation
296 2 - Started by Cookiebluerock, last post from Steve Nield
Hi all,
I&39;ve found when importing fixtures with an MVR from Vectorworks, the fixture orientation is often different in Capture from the Vectorworks file.
Here&39;s an example with an Ayrton, GLP, Martin & Robe fixtures:
Vectorworks
Capture
Is this related to Vectorworks&39; or Capture&39;s implementation of MVR Is there a workaround, or do I have to rotate all my fixtures either pre or post import to get the correct orientation in Capture
Cheers,
Cookie
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7 Replies and 455 Views
Capture 2024: DXGI ERROR DEVICE REMOVED
455 7 - Started by Jorge, last post from Lars Wernlund
Hi,
I am running Capture 2024.0.33 on a new ATX PC.
Windows 11 Pro 22631.3296.
AMD Ryzen 9 7900X3D.
Nvidia RTX 4070TI.
Other software its running properly since some weeks ago like Wysiwyg 2023 or Autocad 2024.
I am testing Capture 2024 Symphony Edition and the software crashes a few minutes after starting to work. I think it always happens when I manipulate fixture parameters in the 3d live view.
This message appears: DXGI ERROR DEVICE REMOVED.
"Capture found an issue on yo...
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1 Replies and 131 Views
Problem using multiple Virtual Lasers from madmapper
131 1 - Started by Vortex Crew, last post from Vasilis Ziogas
Hi there,
I have trouble streaming multiple laser outputs from madmapper.
SACN connexion is working and i can work as intended with one laser and one output.
With multiple output, Capture manage to "see" all Virtual Lasers in the media tab, but only one at a time can then be affected to my lasers in the "selected objet / lighting fixture" tab.
So I got 3 lasers in my plot, that can be all affected to Virtual Laser 1, Virtual Laser 2, Virtual Laser 3 all at once, b...
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