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Hi I have a big problem. A sort of horizontal glitch in the beams when there is a Pan Tilt movement. The problem is very noticeable in narrow beams with spotlights. On Robe Forte narrow beams: it hurts the eyes. The problem appeared recently, probably following a capture update. All my files, no matter how complex. My GPU drivers are up to date. I tested on RTX2080ti and RTX3050ti GPU. I've tested on several screens, changed HDMI, made various tests, nothing, the problem is ...

Why is my Capture now a 'demo' version. Does the license expire

Hello, I'm using Capture with an MA 3 Viz key (v2.2.1.1) and Loopback Psuedo-Interface 127.0.0.1 on my pc laptop. I have (16) universes available to me, but am only seeing connectivity for universes 1 and 2 as well as 15 and 16. There is no connectivity for universes 3 through 14. Can you please explain what is causing this issue and how to remedy. Thanks.

Hello, I'm on a Mac Studio 2022 / Apple M1 Max / 32 Gb Memory / Monterey 12.4 Capture 2024 Student Edition Version 2024.0.44 When making changes to my capture stage plot and sometimes when panning around the live view, my computer locks up and I have to hard reset by holding down the power button for 4 seconds. I am using capture as a visualiser for Ableton Live (DAW) and Beam for Live (DAW-DMX interface software). When making changes to certain audio effects in Ableton, which then a...

Hi everyone, I’m experiencing an issue with installing my license. Yesterday, I updated from a duet license to a quartet license. Today, I uninstalled the old license from my PC and attempted to install the new one, but I realized I wasn’t connected to the internet. After connecting, I tried reinstalling the license, but received an error message stating that there have been too many attempts and to try again later. Do I need to wait more than a day, or did I make a mistake by uninstalling...

I am unable to use any intensity channels on the outcast beam wash outside of the master dimmer which controls all instances. Anyone else facing this issue

Hi Isnt that odd that pressing shift to go orthogonal also disabling snapping which should be disabled after pressing ctrl

Hello, how are you I'm having a problem capturing video, can you help me I'm using a BlackMagic 4K on the computer's PCI, it recognizes it in the software but the video doesn't appear in the software!! Is there a maximum size that the software accepts Or could I be having some other problem Olá, tudo bem Estou com um problema para capturar vídeo, você pode me ajudar Estou usando um BlackMagic 4K no PCI do computador, ele reconhece no software, mas o vídeo não aparece no software!! Exist...

Hi there, I think I found a bug, when there is a camera movement via console with a fade time moving a live view in the alpha window, I am unable to move fixtures and objects in plot view in my beta view. I keep a cue stack running to have camera movement while I program so I can get a realistic view of what the camera shot is while I'm working on it and it would be nice to be able to place fixtures whille the movement is still happening. Thanks, Tyler

Hi all, I've found when importing fixtures with an MVR from Vectorworks, the fixture orientation is often different in Capture from the Vectorworks file. Here's an example with an Ayrton, GLP, Martin & Robe fixtures: Vectorworks Capture Is this related to Vectorworks' or Capture's implementation of MVR Is there a workaround, or do I have to rotate all my fixtures either pre or post import to get the correct orientation in Capture Cheers, Cookie