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10 Replies and 8167 Views
Alteration of Unit measurements?
8167 10 - Started by johnp, last post from Evina Vasilakopoulou
Hi folks,For some reason my install of Capture has defaulted to imperial measurements, with the metric in brackets afterwards. This means that unless I specify metres for example, it will be assumed that i am entering data in feet & inches. Can you tell me how to change this setting to metric only (or at least primarily)Many thanks,john
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2 Replies and 141 Views
Imagine no support
141 2 - Started by Andy, last post from Floriaan
Vangelis Manolis
Staff Member
imagine facing an issue and Capture ignore you&39;re pleas for help/assistance.
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0 Replies and 78 Views
Locked unable to save
78 0 - Started by Andy, last post from 2025-04-19 14:19
My Capture says locked, I have been working on a project for a few hours and can not save it. It says I have to go to the website to unlock, I did but it will not allow me to unlock..it says - interval. I have no idea what this means. I also have to request in email to support to get it unlocked but they do not reply.
this is absolutely pathetic.
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1 Replies and 94 Views
Visual strobing issue (S-1500/DMX)
94 1 - Started by Gonçalo Monteiro, last post from Vangelis Delivasilis
Built a stage on Capture Student Version with strobe fixtures that use two channels (S-1500/DMX):
channel 1 = strobe
channel 2 = dimmer
Initially, the strobes work correctly and flash in sync. However, when I apply a random strobe effect (preset) and then try to return to a normal synchronized strobe, the previous effect seems to remain. It’s like Capture mixes both — the random and the normal — as if the random effect never fully clears.
The only way to get t...
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0 Replies and 65 Views
Bug: Plot duplication not respecting image margin
65 0 - Started by Tyler Andrew, last post from 2025-04-10 02:41
Hi there,
Anytime you copy or duplicate a plot, any images with custom margin sizes get reset to 4pt. I often use 0pt to fill an image to the entire container and have to reset it each time I use the plot again. This behaior is also the same when you import plots from other capture files. Meaning If I have all my underlays ready to go, I still have to adjust them after importing.
Thanks,
Tyler
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1 Replies and 93 Views
Visualiser not using system resources?
93 1 - Started by Chris, last post from Evina Vasilakopoulou
Hi,
I&39;ve been having some trouble using the visualiser on my Windows desktop. I am struggling to get a useable framerate despite my computer resources hardly being utilised. Please see the image link for an example:
https://imgur.com/a/OF5oSM9
I appreciate my computer is more built for gaming but I thought I would ask in case this is a software problem/something can be done to improve it. I have tried the various capture visualisation settings and they don&39;t appear to make any d...
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0 Replies and 83 Views
Truss weight wrong
83 0 - Started by Jan Tranta, last post from 2025-03-31 05:39
Hello, I have discovered that a library item "Duratruss DT 34/2-150" weights only 9 grams. That might be a glitch! Can you have a look at it, please
Best wishes,
Jan
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1 Replies and 88 Views
problem with prolights sunblast flx
88 1 - Started by Alejandro, last post from Floriaan
Hello don t know if its the place to explain the problem with a fixture. this when is managed from console in capture i don t know why some atributes only up until 4 but console is sending 100 of value
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4 Replies and 177 Views
Horizontal Glitch
177 4 - Started by Cary JP, last post from Cary JP
Hi
I have a big problem. A sort of horizontal glitch in the beams when there is a Pan Tilt movement.
The problem is very noticeable in narrow beams with spotlights. On Robe Forte narrow beams: it hurts the eyes.
The problem appeared recently, probably following a capture update.
All my files, no matter how complex.
My GPU drivers are up to date.
I tested on RTX2080ti and RTX3050ti GPU.
I&39;ve tested on several screens, changed HDMI, made various tests, nothing, the problem...
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