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0 Replies and 54 Views Truss weight wrong
54 0 - Started by Jan Tranta, last post from 2025-03-31 05:39
Hello, I have discovered that a library item "Duratruss DT 34/2-150" weights only 9 grams. That might be a glitch! Can you have a look at it, please Best wishes, Jan

1 Replies and 73 Views problem with prolights sunblast flx
73 1 - Started by Alejandro, last post from Floriaan
Hello don t know if its the place to explain the problem with a fixture. this when is managed from console in capture i don t know why some atributes only up until 4 but console is sending 100 of value

1 Replies and 71 Views Movers not displaying colors gobo or prism
71 1 - Started by Adrian Alvarado, last post from Evina Vasilakopoulou
I am scripting a light show with some Both Bpm Beams but none of the effects are being displayed such as gobos or prisnms. How can I fix it 

4 Replies and 163 Views Horizontal Glitch
163 4 - Started by Cary JP, last post from Cary JP
Hi I have a big problem. A sort of horizontal glitch in the beams when there is a Pan Tilt movement. The problem is very noticeable in narrow beams with spotlights. On Robe Forte narrow beams: it hurts the eyes. The problem appeared recently, probably following a capture update. All my files, no matter how complex. My GPU drivers are up to date. I tested on RTX2080ti and RTX3050ti GPU. I&39;ve tested on several screens, changed HDMI, made various tests, nothing, the problem...

2 Replies and 168 Views License Renewing
168 2 - Started by Defalg, last post from Defalg
Why is my Capture now a "demo" version. Does the license expire

2 Replies and 137 Views MA 3 Viz key/missing universes in Capture
137 2 - Started by Michael Duncan, last post from Michael Duncan
Hello, I&39;m using Capture with an MA 3 Viz key (v2.2.1.1) and Loopback Psuedo-Interface 127.0.0.1 on my pc laptop. I have (16) universes available to me, but am only seeing connectivity for universes 1 and 2 as well as 15 and 16. There is no connectivity for universes 3 through 14. Can you please explain what is causing this issue and how to remedy. Thanks.

1 Replies and 119 Views Mac Studio locks up while making changes to capture plot
119 1 - Started by Hungry_Man, last post from Evina Vasilakopoulou
Hello, I&39;m on a Mac Studio 2022 / Apple M1 Max / 32 Gb Memory / Monterey 12.4 Capture 2024 Student Edition Version 2024.0.44 When making changes to my capture stage plot and sometimes when panning around the live view, my computer locks up and I have to hard reset by holding down the power button for 4 seconds. I am using capture as a visualiser for Ableton Live (DAW) and Beam for Live (DAW-DMX interface software). When making changes to certain audio effects in Ableton, which th...

1 Replies and 66 Views ERROR WITH REINSTALLING LICENSE
66 1 - Started by Luca Belotti, last post from Vangelis Manolis
Hi everyone, I’m experiencing an issue with installing my license. Yesterday, I updated from a duet license to a quartet license. Today, I uninstalled the old license from my PC and attempted to install the new one, but I realized I wasn’t connected to the internet. After connecting, I tried reinstalling the license, but received an error message stating that there have been too many attempts and to try again later. Do I need to wait more than a day, or did I make a mistake by ...

3 Replies and 191 Views Mouse cursor dappeared
191 3 - Started by X-Cuesive, last post from Tyler Andrew
Sometimes when I use Capture my mouse cursor disappear on the screen with the software. The cursor is visible on my other screen. When I restart Capture the software will work normal. I thougt this was a problem of my laptop but it happend also on my new PC, RTX 4080 super.  Maybe somebody have the same problem or have a solutions for this problem. S

1 Replies and 97 Views Outcast Beam Wash Issues
97 1 - Started by stretch, last post from Vasilis Ziogas
I am unable to use any intensity channels on the outcast beam wash outside of the master dimmer which controls all instances. Anyone else facing this issue 
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