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When to report an issue here      

Started By  Vangelis Manolis
“Is it Capture’s fault or am I missing something” Imagine you are facing an issue and you are not sure if you should be doing something differently or if Capture misbehaves. It could be something unsupported in Capture, or that requires additional configuration. Then posting the issue in this community forum could result in someone else pointing you to the right direction and advise what you should do differently. If it turns out that it is Capture’s fault, then you should report it immed...
0 1916

NDI Texture recieve Dimming issue      

Started By  Urusai
Afternoon start people. I'm having an issue that maybe is known but i cant find any info. I'm running an NDI output from Resolume into Capture. But fur some reason i dont have any dimming control. its just on or off. Resolume master fader or individual layers or clips all the same. dim to 1percent and it stays the same. go to zero percent and its off. makes it very difficult to previs video compostion and the layers dont blend properly. I checked it running internally both softwares on the same ...
2 35
by Urusai

freezing and unable to connect      

Started By  ClaytonBudd
Hello, I am playing around with the hog4 demo capture file. And twice now I have had an issue where capture freezes becomes non responsive. When I reboot the software I can no longer connect with the console. I am unable to see capture in my consoles network settings anymore, although I am able to ping the console from the laptop. I have tried rebooting  both console and laptop and network switch. I came back 4 days later and I was able to connect no problem then a few hours in the same thing...
0 11

Bug - Grid is not visible in the plot editing      

Started By  Vincent DUPUY
Hello, When I edit a plot and select the grid visible, it's not working in the plot window but the grid is well printed.
1 65
by Evina Vasilakopoulou

Bug - MacOs Tahoe 26      

Started By  Zanpierre
bug on macos tahoe, black screens into the project view, impossible to edit anything...
5 240
by Zanpierre

Lights controlling other lights      

Started By  SandStoneCraft
Hello, I was manually typing in the patch adresses for lights in the fixtures page to get all the lights syncing up correctly with my console but for some reason all my lights are now acting weird. When I control the pan and tilt on one light some other lights might do the same or do the same on another axis. When I control any part of the light it can affect others in some way. I don't know if this is a bug or if i'm being stupid. Also for clarity none of the patch adresses are repeating...
1 67
by SandStoneCraft

NO artNet settings      

Started By  Mathys BILLOUD
Hello, I'm having an issue with the Art-Net connection. I can't find where the settings are.'
1 123
by Vangelis Delivasilis

Console Selection Sync Not Releasing      

Started By  Tyler Andrew
Hi there, There seems to be a new issue in 2025.1.2 and 2025.1.3 that selection sync with eos no longer releases fixture selection once the comand line is cleared. The selection in capture is only released when a new selecion is made. This is quite anoying when I want to have a clear view without any selection outlines. Running 2025.1.3 on macOS 15.5 and Eos 3.3.0.523 Reverting to Capture 2025.1.1 selection sync works as expected. Thanks, Tyler
3 211
by Tom Andrews

Lights just off real focus point.      

Started By  TSPAC
So my issue seems to be even with a one-to-one stage and capture build the downstage center position for example, when focused on stage is about 4 feet up stage from the point the lights are focused at and capture if that makes sense. Is there a way to almost calibrate a specific point on a plot so the lights and focus and the lights on stage focused to the correct position
2 194
by Floriaan

Mouse cursor dappeared      

Started By  X-Cuesive
Sometimes when I use Capture my mouse cursor disappear on the screen with the software. The cursor is visible on my other screen. When I restart Capture the software will work normal. I thougt this was a problem of my laptop but it happend also on my new PC, RTX 4080 super.  Maybe somebody have the same problem or have a solutions for this problem. S
5 354
by Vangelis Manolis
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