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As part of our Community Support section, this forum is primarily meant as a place for people in our community to help eachother. For any urgent support needs or cases where you need to supply confidential content, always e-mail us at supportcapture.se instead!

Hello, how are you I am trying to download the library for use in Capture Student Version 2026. However, when I attempt to do so, I receive the following message: 'Failed to install Library - please check your user permissions.' This message appears with both library installation methods. How should I proceed

= Fr =   Bonjour à tous, Je rencontre un problème de déformation dans ma vue 3D Live sur Capture. L'image est très déformée, comme un effet grand angle ou fisheye , les murs et le sol apparaissent courbés et les proportions de la salle ne sont pas respectées. Ce n'est pas un problème de matériaux ou d'éclairage, c'est bien le rendu de la caméra Live qui semble incorrect. Je joins des captures d'écran pour illustrer la déformation. Merci d'avance ! 🙏 =En= Salut tout le mon...

Hi, I'm having a problem with my PC and Capture. I have a dual-monitor setup, and when I use Capture, my screens start flickering randomly with the slightest movement in the views. Do you have a solution to fix this problem Thanks

Hei. testes out loads in the new capture. Made a little rig that ways 244,4kg , loads it on two slings, all evenly spaced, it says '127,6 and 127,7' calculated together its 255,4kg. Where do I get the extra 11,4kg ( 4,4)  Dose production assist add anything do they calculate with hardwear for the lamps like clamps I kinda need to know as I cant send off that to a cliant without an explimentation on what the difference is, if its a safty factor the okey, then I just write ...

So I noticed a few issues with adding back previously deleted universes When adding the universe back you cannot use sequential patch over more universes, it stops at the first universe you entered into the patch window, you have to go manualy universe by universe When the universes is added back it sometimes doesn't show up in universe window When it decides to show up in the universe windows it doesnt show DMX Collision when there are more lights at the same address, it only shows on...

ETC EOS Nomad flashes the rig in offline visualisation mode every aprox 3 mins 35 seconds. This evening on one of these flashes, the whole rig, set and fixtures started glowing. No matter what I did, I could not get rig of it. Turning back to old smoke improved the issue, but it remained, only closing capture and reopening it restored the set and fixtures back to normal, however on every rig flash it comes right back. I timed the interval of the flashes then recorded the next on...

Hello, i try to import a tent in dwg format and in wireframe i see the whole tent with sides and poles. But in liveview it only shows the roof no poles or sides. What am i doing wrong because i dont get it any more all layer settings are the same.

Sorting by Patch Universe or by Patch does not seem to work as expected in Capture 2026. If I sort ascending by patch universe I expect it to use the Patch name (as it also appears on the plot at the tail annotation). In stead Capture sorts by universe number. This causes a miss match between different parts of the paperwork.

Library > Report Item > Section : Cables > Weight The weight of Cables (made with 'Report Item' from library, do not appear on 'Report' for example : report by location)