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Hi, i've a problem when importing some DWG files. Sometimes it miss all or one part of the layers. For example, i see the layers with the chairs, but only 10 of 1000 are visible. When i open the file in a DWG viewer, everything works fine. Any idea Thanks.

Hello My Capture 2022 Version 2022.0.29 Symphony Edition has crashed several times. I'm working on MacBook Pro (15-inch, 2017), processor 2,9 GHz Quad-Core Intel Core i7, memory 16 GB 2133 MHz LPDDR3, graphics Radeon Pro 560 4 GB. I have Capture connected to MagicQ PC (Demo Mode) on the same computer. I'm playing light cues on MagicQ and then recording Snapshot movies in Capture. First time I had recorded many movies and then in some point Capture crashed. Put other time I started to re...

Set fixture annotations to Visible: No, does only hide channel and patch, not filters and gobo’s.  It is useful to be able to hide the filters and gobo's (together with the channel numbers, patch, etc.) for fixtures that are stacked (like in booms or dance towers)

Hi, When i do the patch in MagicQ from Capture, then i see that a few fixture have a wrong setup. ex: in capture Ayrton Moduled 318 in MagicQ it's Ayrton Moduled 115 Is this due to a bug in Capture or in MagicQ Greetings

As a fair amount of our users have problems with ArtNet I would like to provide you with some advice on how to make things work! 1. Make sure that your console is really sending ArtNet. This is usually easy to tell by the furious flashing of LEDs on your network switch. 2. Make sure Windows is receiving ArtNet. Test this by downloading the tools (the DMX Workshop) from Artistic Licence and check if you can see the DMX values. 3. Make sure to exit any software receiving ArtNet. 4. Ins...

Hello all, I'm playing around with Capture and I have a fixture that I know has some pre-programmed macros built in to some channels (Varytec Hero Wash 300 FC) however when I enable these macros/programs via the DMX channel (I'm using MagicQ PC to control) the macro effect doesn't show in the visualizer Am I doing something wrong or does Capture support this level of detail Thank you

Hi,  Here is my setup :  laptop, Asus ROG Strix SCAR 17, Intel(R) Core(TM) i7-10875H CPU 2.30GHz   2.30 GHz Win10 22H2 RTX 2080 Super Here is the best quality i get !  [img]https://zupimages.net/up/22/51/b6y9.png[/img][/url] Far away from what i expect. What to do   Thank's

As seen in the following screen recording, I was wondering what might be causing this intermittent instrument flashing. I am connected to Catpture  with an Eos Family offline editor .  https://photos.app.goo.gl/SvKkAhogyPsVgVw79

Good day all, I am a beginner at using Capture, and have the 2022 Student edition (which I downloaded a few days ago). I have it connected to ETC Nomad via SACN on the same computer, porting out to a newly purchased (only used for this so far) network switch. For some reason I can't work out, some of my fixtures are moving and activating of their own accord. Nothing is overlapping on my patch, and its very confusing. The specific fixtures are VL3000s and Robe ColorWash. If I were doing this i...

I watched others use this device with no problems, but I cannot seem to make it work with my full spec Macbook pro 16inch.. it works a few minutes and then starts to bog Capture down. It starts with a few missed commands and ends as an almost total freezing of Capture. 3D connexion support has not been able to solve this.. they suggested re-installing, other USB converters & hubs, nothing helped.. they gave up.. anyone had the same issue Cheers, Eric