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I watched others use this device with no problems, but I cannot seem to make it work with my full spec Macbook pro 16inch.. it works a few minutes and then starts to bog Capture down. It starts with a few missed commands and ends as an almost total freezing of Capture. 3D connexion support has not been able to solve this.. they suggested re-installing, other USB converters & hubs, nothing helped.. they gave up.. anyone had the same issue Cheers, Eric

Hi there! I have a problem with connection between capture 2022 and my chamsys mq80. My network is in 2.0.0.124 on the computer. Mq80 is 2.0.0.1 First of all, it work fine if i open a file on capture 2021! But with capture 2022, the connection do not work in a first time. If i open a project on magicQ on the same computer with the good ip, connection is ok. I close the magicq on the computer and capture is able to link with my M80... but the fact is that my Mq80 starts to lag. If i d...

Hello, when I attempted to download and launch my copy of Capture 2021 on my new laptop I got the error: Capture is unable to start due to limitations in your video card and/or its drivers. This is a new laptop with the following specifications: 12th Generation Intel Evo Platform Core i7-1260P  16GB DDR4 3200MHz RAM  2TB PCIe NVMe M.2 SSD  Intel Arc A370M Graphics (4GB GDDR6 dedicated)

Hello,  I am just wondering if Capture 2021 will be fully working on the MacBook Pro with the M1 processor.  I heard there was some issues with it on Capture 2020 and I am just wondering if it will be able to run Capture 2021 at a good/high quality before I purchase my first capture license!

Hello, the smoke only affects one projector per type. If I duplicate the same one twice, the second will never be affected by smoke, do you have a solution This is the demo file. No problem on the position of the smoke

Why when I apply material on shapes it flickering when I'm moving camera It's also goes to render. How to fix that bug  https://youtu.be/poiZvmINo0c

When try to select color of Layer in the bottom part, color appears only partly, and impossible to select 'OK' or 'Cancel'. And also, why 'Esc' do not close color picker It is just basic UX paradigm! Make it posible!  https://drive.google.com/...hwQ/viewusp=sharing BTW. Why is it impossible to past image directly in Topic Make it easy for your customers to report problems. Your current 'Image Link' option is awful. I'm not HTML programmer to do all that staff just to upload image.

Hello Im creating a stage in but parts of it are in different positions in frame/edit view and plot export. Is there a different solution to this than just deleting that part and remaking it I did quite a bit of the creation in edit mode rather than wireframe mode so it might be that but would be nice to know. Images below Wireframe https://ibb.co/L5bxq6Q'>Plot

Since 2022.0.23 the Colorpicker in Layer Tab is missing when changing a color. For now only RGB Faders are displayed and you're not able to choose from a color list or save custom colors anymore. Hopefully this is about to devoloped in a way the users can choose their preferred way of assigning colors Using MacOS BigSur.

Hello, I'm working on a pixelmapping project. Basically, it is a 16 pointed stars (each point is 120 RGBW pixel). Running on madrix. I'm facing an issue when I try to import .csv capture2022 exported files into Madrix5. The coordinates of the fixtures are displayed both in meters and millimetters in the csv file instead of in one only unit. When I import my 1920fixtures into madrix, the 'meter displayed' coordinates are considered as invalid. Madrix just centers those not...