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Hi all, Have just upgraded to Symphony from Quartet. Original Model build in Quartet 2022 Updated to Capture 2023 Opened model in 2023 - accepted that it cant go back to 2022 Worked with Model in 2023 quartet Upgraded to Symphony ..... Still cannot patch more that 4 universes. Any help would be appreciated Thanks Toll

Hi all. I am having a problem opening a project that up until yesterday was working fine.  When I try to launch it i'm getting an error which reads ' An internal error occured' with no other information.  Only this project is affected and I'm on the latest version of the software. Please help as this has already been a very long process getting this project to this point.

First of all, you might want to update page https://www.capture.se/Support/Developers having the information about CITP to reflect changes on http://www.citp-protocol.org/ site and in particular the information at the page https://www.lewlight.com/citp-protocol (shortly put: update the links to point to new location and remove the mention about the forum and so forth, Lars seems to be last commiter on github). The question: multiple Captures running on a same network, along with multiple Magi...

Hi, since updgrading to Capture 2023, whenever I start recording a snapshot my views freeze making it impossible to record a snapshot. I am connected to EOS and the playback is perfect but as soon as I try to record anything the views freeze, and then as soon as I stop recording the views come back.  Is anyone else experiencing this Thanks.

In the past, I have relied on the Eos console link to allow two-way communication between Eos and Capture. Specifically, I used the Eos console link in Capture, and I believe the communication was through CITP. But in Eos 3.1, there does not seem to be an option to enable CITP. Since upgrading to Eos 3.1, I have not been able to have two-way communication between Capture and Eos. Has anyone else encountered this Is there something I'm missing Thanks!

Using Capture 2023 and Onyx 4.9.1249 beta - Right click focusing with fixtures that have an offset does not work correctly, they do not point to where you click.  Remove the offset and focusing works as you would expect. Example of focusing fixtures with offsets - https://youtu.be/yY1U8Rw8Acc

In any view, the built-in HDRI objects are disappearing when you unselect them. The only way i found to select them again is to use the 'Select associated objects' on the Layer it was placed on. Is this a normal behavior

I have a new Razer Blade 15 with a 3060 graphics card.  I am only pulling 5fps in ultra mode.  I have set the program to specifically use my NVidia graphics processor but that hasn't worked.  Other ideas

I'm new to both Sketchup and Capture. I've built a model of a theatre in Sketchup, and imported it into Capture. What's the best way to add materials If I add a material in Capture, it applies it to the whole model. Whereas I want the stage to have a different material to the drapes, etc. I tried putting it in different layers in Sketchup, but Capture is still treating the model like one single object. What am I missing Should I be adding the materials in Sketchup instead, or is there a clever...

Hi there Ive managed to patch a camera in Capture and control the parameters in Capture but Im not seeing some of these in the live window. For example, when I alter the Camera Positions directly in the Camera Positions window, the postions change as expected. When I change the parameter from Onyx, I can see the parameter change in the Preview window in the Universes tab, but I cant see the positions change. Also, when i move the parameter slider in the Preview window, this doesnt change the ...