Capture - Forum - Community Support

1 Replies and 236 Views Upgrade Qaurtet to Symphony - Still cant get more than 4 Universes
236 1 - Started by Toll, last post from martinp

Hi all, Have just upgraded to Symphony from Quartet. Original Model build in Quartet 2022 Updated to Capture 2023 Opened model in 2023 - accepted that it cant go back to 2022 Worked with Model in 2023 quartet Upgraded to Symphony ..... Still cannot patch more that 4 universes. Any help would be appreciated Thanks Toll

3 Replies and 244 Views Open Project Error
244 3 - Started by Daniel Nicholls, last post from Victor Perrin

Hi all. I am having a problem opening a project that up until yesterday was working fine. When I try to launch it i&39;m getting an error which reads " An internal error occured" with no other information. Only this project is affected and I&39;m on the latest version of the software. Please help as this has already been a very long process getting this project to this point.

3 Replies and 354 Views Multiple Captures and MagicQs on same network
354 3 - Started by Joonas, last post from Joonas

First of all, you might want to update page https://www.capture.se/Support/Developers having the information about CITP to reflect changes on http://www.citp-protocol.org/ site and in particular the information at the page https://www.lewlight.com/citp-protocol (shortly put: update the links to point to new location and remove the mention about the forum and so forth, Lars seems to be last commiter on github). The question: multiple Captures running on a same network, along wit...

6 Replies and 415 Views Frozen Screen Whilst Recording Snapshot 2023
415 6 - Started by MCTT, last post from Vasilis Ziogas

Hi, since updgrading to Capture 2023, whenever I start recording a snapshot my views freeze making it impossible to record a snapshot. I am connected to EOS and the playback is perfect but as soon as I try to record anything the views freeze, and then as soon as I stop recording the views come back. Is anyone else experiencing this Thanks.

1 Replies and 234 Views Eos 3.1 - Eos console link
234 1 - Started by Colby Freel, last post from Floriaan

In the past, I have relied on the Eos console link to allow two-way communication between Eos and Capture. Specifically, I used the Eos console link in Capture, and I believe the communication was through CITP. But in Eos 3.1, there does not seem to be an option to enable CITP. Since upgrading to Eos 3.1, I have not been able to have two-way communication between Capture and Eos. Has anyone else encountered this Is there something I&39;m missing Thanks!

7 Replies and 517 Views Aiming in Capture with fixture offset issue
517 7 - Started by Mr Loud, last post from Vangelis Manolis

Using Capture 2023 and Onyx 4.9.1249 beta - Right click focusing with fixtures that have an offset does not work correctly, they do not point to where you click. Remove the offset and focusing works as you would expect. Example of focusing fixtures with offsets - https://youtu.be/yY1U8Rw8Acc

2 Replies and 219 Views HDRI object disappearing after configuration
219 2 - Started by Guillaume, last post from Guillaume

In any view, the built-in HDRI objects are disappearing when you unselect them. The only way i found to select them again is to use the "Select associated objects" on the Layer it was placed on. Is this a normal behavior

0 Replies and 412 Views clay paky k20's -2023
412 0 - Started by DRW, last post from 2023-03-16 13:21

k20&39;s are not outputing any light in capture 2023. Happens when use built in lamp control - Not tried with dmx

1 Replies and 349 Views Low FPS
349 1 - Started by Mozer92, last post from Vasilis Ziogas

I have a new Razer Blade 15 with a 3060 graphics card. I am only pulling 5fps in ultra mode. I have set the program to specifically use my NVidia graphics processor but that hasn&39;t worked. Other ideas

6 Replies and 1580 Views Sketchup import and materials
1580 6 - Started by Deleted User, last post from Vasilis Ziogas

I'm new to both Sketchup and Capture. I've built a model of a theatre in Sketchup, and imported it into Capture. What's the best way to add materials If I add a material in Capture, it applies it to the whole model. Whereas I want the stage to have a different material to the drapes, etc. I tried putting it in different layers in Sketchup, but Capture is still treating the model like one single object. What am I missing Should I be adding the materials in Sketchup instead, or is there a clever...