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MA 3 Viz key/missing universes in Capture

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Michael Duncan
New Member
Posts: 2
New Member

Hello,

I'm using Capture with an MA 3 Viz key (v2.2.1.1) and Loopback Psuedo-Interface 127.0.0.1 on my pc laptop.

I have (16) universes available to me, but am only seeing connectivity for universes 1 and 2 as well as 15 and 16. There is no connectivity for universes 3 through 14.

Can you please explain what is causing this issue and how to remedy.

Thanks.

Vangelis Delivasilis
Basic Member
Posts: 36
Basic Member

It is essential to connect the VizKey to the Capture PC and starting Capture before starting MA3 on the PC, in order to prevent any issues related to missing Universes.

Product Specialist
Capture Visualisation
Michael Duncan
New Member
Posts: 2
New Member

That was the issue and all universes are now working...thank you!