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0 Replies and 1811 Views
When to report an issue here
1811 0 - Started by Vangelis Manolis, last post from 2021-11-19 16:14
“Is it Capture’s fault or am I missing something”
Imagine you are facing an issue and you are not sure if you should be doing something differently or if Capture misbehaves. It could be something unsupported in Capture, or that requires additional configuration. Then posting the issue in this community forum could result in someone else pointing you to the right direction and advise what you should do differently.
If it turns out that it is Capture’s fault, then yo...
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3 Replies and 75 Views
Symbol key
75 3 - Started by Robert, last post from Tom Andrews
The symbol key in my plot is not showing any fixtures. The drawing was imported as a sketchup drawing and I have replaced all the fixtures from the drawing with drag and drop fixtures from the capture fixture library.
When i create a new stage with fixtures they work as expected with the plot and symbol key.
I tried removing all fixtures, saving the drawing, then reopening and reinserting all the fixtures. but this still did not fix the issue.
Does anyone have any ideas please.
Thank...
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1 Replies and 32 Views
Equinox fixtures won't switch ON
32 1 - Started by venya, last post from Floriaan
hello - i am building a show and the venue has a number of Equinox Fusion 200 Zoom Spots and some Equinox Fusion 260ZR washes.. for some reason I am not able to see them light up in Live mode, other fixtures on this design work fine ( ADJ Jolt, some Source 4 etc.. ) . Tried a few other Equinox fixtures and they also seem to have a problem coming on..
anyone else experience this am i doing something wrong
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8 Replies and 153 Views
Issue with duplicating LED screen objects
153 8 - Started by Symo, last post from Truby
Hi there
Firstly, my setup:
Win 10 Pro PC
Intel i9-10980XE 3GHz, 18 core CPU
32GB RAM
RTX3080Ti with latest studio drivers
Capture 2024 Quartet with latest update
Im having issues duplicatiing LED screen objects. After duplicating certain amount of panels, all the objects in my drawing glow really brightly.
Here is a screenshot of me building the end LED wall (in blue). Everything is OK here.
However, when I try to duplicate another row of LED, this happens to my ...
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3 Replies and 83 Views
CS-1000 mk4 Lasers will not visualise
83 3 - Started by Hungry_Man, last post from Vangelis Delivasilis
Hello,
A colleague has recently created a capture presentation for me with 3 x CS-1000 mk4 Lasers in the rig.
I am sending DMX to them to trigger built in patterns but not seeing anything in Capture. I have checked they are correctly addressed and can see that capture is receiving the DMX being sent on the correct channels. (see screenshot)
Also no test pattern appears from the lasers, I don&39;t know if this is normal
I&39;m grateful for any help. Thanks.
Screen...
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1 Replies and 51 Views
Symbol key - adding text to fixture name
51 1 - Started by Kamil, last post from Evina Vasilakopoulou
Hello,
I&39;ve got an issue with adding custom text to fixture name in Symbol key legend. When I add text - name dissapears. Can we add option, that only add text to name without deleting. This would be so helpfull.
Greatings,
K
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11 Replies and 436 Views
Strobe issues in 2025?
436 11 - Started by GJERDE, last post from Strobocop
When Im trying to use strobes they wont strobe fast at all. Once it reaches 3Hz it just stays on.
I have tried with SGM q-7, JDC1 and Atomic 3000. I have tried two computers, and a new file of both computers.
https://streamable.com/5djugi
Reproduce: New file. Add strobe. Turn on dimmer in Capture, and adjust shutter.
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2 Replies and 57 Views
demo download only work with 2025?
57 2 - Started by deflost, last post from deflost
hello, we try to use the chateau demo file from download section, but it is not possible to open it with 2024.
so where can we find a chateau demo file for 2024
thx.
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1 Replies and 51 Views
Capture 2025 Materials from library acting as though they don't exist
51 1 - Started by Fraser Brearley, last post from Evina Vasilakopoulou
Hey all,
I&39;m having a really weird issue. My materials from the library are acting as though they don&39;t exist. The biggest issue is that I can&39;t map my video wall with an image because the material that I try to map are acting like they don&39;t exist. I have downloaded the latest library. I didn&39;t have this issue in Capture 2024. See my screen shot below.
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