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Hello, I‘m using an Atlas-Version on my Macbook Pro. Honestly, 3d-model import never worked. But for visualising I didn‘t need it. Now I‘m thinking on changing on 2019 and tried the demo. Same experience. Import crashes application on MacbookPro and iMac. Also if I export a model as dwg and try to reimport it. Anybody else who has this problem Thanks

hello,I want to buy Symphony version.but  i download  demo version test   few times. how to fullscreen in live mode (fullscreen and no UI) Can't find .so  waiting  the  function to buy  the Software long time.i from china.    in   china    the  function  very importance.

i have a model with fixtures on universes 1 to 4. every time i create universes 2 thru 4 i get an error on trying to save the project. The Project contains fixtures that cannot be saved and will be left out Can someone please help with this

Whether the Capture software models can be imported into the Avolites console,

Hi Currently, layer names are not successfully exported to MA2 when using a .xml file. The issue lies in a small detail, in the tag, the 'Name' field is currently capitalised while it needs to be all lower case for MA2 to import it properly. Currently, my work arround is to use a text editor and search for 'Layer Name' and replace it with 'Layer name'. Could you fix this in a upcoming release Thanks Jonas

I'm having constant crashing of 2018 version, when trying to light omnidirectional bulb (generic & festoon). Running on Mojave.

I have downloaded all four (including student) and found that only Capture Nexum allows me to light the the Generic Omnidirectional bulb without crashing. Macos Mojave 10.14.5 Intel 4000 HD Is it at all possible to configure the other versions to use this rendering engine Is it possible to obtain a working copy of 2018 Nexum for my use Thank you, James

Steps to reproduce: 1. Select 'import model' 2. Choose a 3d model 3. Minimize the 'import window' = Capture crashes with the dialog 'Video Card Issue Ecountered' I am not sure, if this really is a general problem or a problem of my specific system. I updated my drivers and usually everything should work fine. System: Windows 10 64bit, AMD CPU, GTX 1080ti

Hi guys,There is a small issue when exporting the patch XML file for Hog 4, but it causes a complete failure to import the file on the console.Universe 1 thru 16 are fine, and in the XML file are converted to DP1 Universes 1 thru 16. However, for universes 17 onwards it correctly shows DP2 in the XML file, but continues to call it universe 17, which then causes Hog 4 to reject the file.So universe 17 needs to become DP2 Universe 1 please.CheersColin

I am running Capture Atlas 22.1.10 and all was well. Since i installed the demo of the latest version of Capture I can no longer import .3ds file in to my licensed copy of 22.1.10. Each time I try to import the software just crashed, however, if import the same .3ds in to the demo version of the latest version it works just fine !! I tried uninstalling the demo version but still I can not longer to import any .3ds. Any help or insight would be greatly appreciated.