Forum

When connecting my Chamsys desk I have no problems but plenty with ETC offline software. On one of my desktops I can run both softwares together happily, two desktops connected over network it works but Capture fails to recognise its an ETC desk so no two way connection and on my laptop, sometimes they talk to each other sometimes they dont. All computers are Windows 10 I Suspect its windows to blame for all this...it usually is

Hi , just tried to insert a Panasonic video projector in the latest release of the 2019 version, and it's not possible to drag and drop any of those projectors. Opened the project in 2018, there it was possible to insert a projector. Opened it again in 2019 and there it is. But still no new one can be imported..... Best Rainer

Is it possible to add channels to a exisiting fixture

Using Argo after 2 years and Front and Top views won't display anything. But section works fine. You can see the camera in the section for the top view but the Top View / Beta shows nothting. Mac OS X High Seirra 10.3.15 and just upgraded to latest Argo 21.3.33. Any Ideas

Hi all, I've a problem importing .obj files from a photogrammetry software in Capture 2018. I receive the following error during the import process: 'Broken material library 'mtllib' statement on line 2', and object is imported but without material and texture. So I decide to go in deep and open the relative obj file: in line two I find the correct link to the *.mtl file. Opening then with a text editor the *.mtl file i find the link to the .jpg material texture. Other software as Blender or 3...

Capture 2018 and ETC EOS 2.7.4 I am using the capture camera in extended DMX mode to control scenes. The patch is correct and visualization behaves as designed when controlled via DMX. When recording video snapshot, DMX control scenes are NOT recorded, and active scene only is recorded. Capture 2018 and ETC EOS 2.7.4 I am using the capture camera in extended DMX mode to control scenes. The patch is correct and behaves as designed running the show file manually. When recording video...

Is anyone else having huge issues with speed with the past 2 updates It seems to have gotten slower over the past couple of months. It is odd as I have a 3 month old MacBook Pro i9,16gb ram 2.6ghz processor with desiccated Radeon Pro 560X 4096 MB. When I connected my Ion via ArtNet, if I got through to many cues it crashes, if I move fixtures around it lags and crashes, and all I have is a basic imported model, and a rig made in capture. It is not a huge rig either, so huge gig rendering based...

Hello! I can not start software, when I run Capture 2018 Student, I get following message unable to start due to limitation in your video card and/or its drivers my pc: DELL E6520 CPU: I5 (2520M) 2,5GHz RAM 8GB Video Intel HD Graphics 3000 SSD: 128GB HDD 1TB Windows 10 (64bit) Thank You

Having an issue with activating a license - Any idea on how long it will take to get a reply from support Deciding whether to right off doing any paper work today Thanks Joe

Hi, Wonder if anyone can help me I'm having a slightly weird thing happening with my Capture atlas project and this particular fixture the Robe 100 LED beam. If I go to the library and find this fixture and add this to my project and give it a DMX address it works fine, If I then save and close the programme and re open it when I click on the fixture they are doing weird things there strobing and not giving out full light, if I then go to the fixture in the fixture list remove the dmx address t...