Forum

Hi All, I have been sent a show file over from 2018 Dual for me to patch in 2018 Quartet, When I patch a fixture is disappears from the wireframe and the plot. Any ideas Cheers Pete

Hi there Im looking for a a new Video GPU Card. Does anyone have experience with Quadro cards and Capture is there a benefit or should I go with a GTX 1080. Thanks

Hi, I'm having problems with Capture Polar on MacBook Pro Version of IOS Mavericks 10.9.5 When I run Capture it does not open the full screen views and any setting I save Capture unexpectedly quits

Just upgraded my MacBook Pro and It is not seeing any signal from my GIO, I have confirmed I can both devices are on the same network. able to ping the GIO from the MacBook, and made sure streaming ACN and ETCnet is enabled on the GIO. I have also confirmed I am sending those signal with ETCnode and ENTTEC ethernet to DMX to a fixture. So I am assuming the issue is in the Mac. The firewall is turned off and no connection. Thanks for the help.,

Trying to export a Vectorworks (19) model into Capture (Nexum). All of my instrument data comes in just fine, but the model of the theatre is at a smaller scale and I can't figure out what I'm missing. All my design layers in this VW file are 1:1. I know it's a problem with the model and not with the imported instruments because when I clone something in the imported model by say, 2', it moves way further than '2 feet' would be. What am I missing I've done this before with no issues. Screensh...

Hi, In the Fixture Window. If you have Omnidirectional Bulb as a fixture. You Can't add a Circuit number. No cursor appears when you double click. Is this intended In Theatre these are often Practicals. And the circuit number is not the same as the Channel number. Thank you Keith

Hi everyone, I have a question, I don't understand how to create a Filter List in the drawing menu. All buttons stay in gray and inactif. Thanks, best regards

I am have problems with the live view on a mac Mini Moving wash and static colour changing fixtures render OK but Moving head profile fixtures do not seem to render properly although they do on my MacBook. seem to have big white lines. I have tried changing the resolution of the monitor but nothing seems to improve the live view. Any suggestions on changes would be appreciated. Mac mini running High Sierra

Hi, Ever since updating to macOS Mojave, Capture has been running WAY slower than it did on High Sierra. It might be something about OpenGL, but even on the new rendering engine, it's crazy slow. (I'm using the student edition). It's driving me crazy because everything else on my Mac is slow as well while rendering live in Capture. Can something be done to fix this pronto And just for the record, I still prefer the OpenGL legacy rendering engine. Thanks, Matthew.

Noticed the text in the white windows is also white when running in dark mode. Once selected it has light gray background.