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Onyx >> visulisation issue

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Ben Robertson
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I have reburbished a maxxyz console, replacing the old duel pentium pcs internallt with and intel haydes canyon NUC (pleanty of processing and graphincs power)

All PC Win 10 X 64 latest version

Onyx Console IP 2.0.0.10 (field work)
Production machine IP 2.0.0.11 (planning)
Pangolin Beyond PC IP 2.0.0.12
ARKAOS/Resoume 2.0.0.13  

when i run capture 2019 in my production machine and arnet is set to  2.0.0.11 all works well

If i run captue on the onyx console and specify the console ip 2.0.0.10 i have no joy 

having it set to automtic provides no joy

note - i did this have once for about 15 minutes perfectly ... once restarting i was not able to repeat the process of it working properly.

Any help apreciated 

Ben Robertson
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Issue resolved

I think the nuc was getting DNS conflicts from the wifi network providing internet access.

In a windows 10x64 environment

This was fxed by:

1- Disabling all network adaptors except the one for the wired network (gets 2.x.x.x IP via dhcp reservation provided by router)

2 - open command prompt, type ipconfig /renew (this get all active adapters to drop config details and request latest info from dhcp)

I think having the wifi open and connected to a second network to access internet and updates DNS was causing confusion for the software 

Vasilis Ziogas
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Thank you for sharing with us the solution of your issue

Product Specialist
Capture Visualisation