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When to report an issue here      

Started By  Vangelis Manolis
“Is it Capture’s fault or am I missing something” Imagine you are facing an issue and you are not sure if you should be doing something differently or if Capture misbehaves. It could be something unsupported in Capture, or that requires additional configuration. Then posting the issue in this community forum could result in someone else pointing you to the right direction and advise what you should do differently. If it turns out that it is Capture’s fault, then you should report it immed...
0 1882

NO artNet settings      

Started By  Mathys BILLOUD
Hello, I'm having an issue with the Art-Net connection. I can't find where the settings are.'
1 82
by Vangelis Delivasilis

Console Selection Sync Not Releasing      

Started By  Tyler Andrew
Hi there, There seems to be a new issue in 2025.1.2 and 2025.1.3 that selection sync with eos no longer releases fixture selection once the comand line is cleared. The selection in capture is only released when a new selecion is made. This is quite anoying when I want to have a clear view without any selection outlines. Running 2025.1.3 on macOS 15.5 and Eos 3.3.0.523 Reverting to Capture 2025.1.1 selection sync works as expected. Thanks, Tyler
3 160
by Tom Andrews

Bug - MacOs Tahoe 26      

Started By  Zanpierre
bug on macos tahoe, black screens into the project view, impossible to edit anything...
4 168
by Vangelis Manolis

Lights just off real focus point.      

Started By  TSPAC
So my issue seems to be even with a one-to-one stage and capture build the downstage center position for example, when focused on stage is about 4 feet up stage from the point the lights are focused at and capture if that makes sense. Is there a way to almost calibrate a specific point on a plot so the lights and focus and the lights on stage focused to the correct position
2 147
by Floriaan

Mouse cursor dappeared      

Started By  X-Cuesive
Sometimes when I use Capture my mouse cursor disappear on the screen with the software. The cursor is visible on my other screen. When I restart Capture the software will work normal. I thougt this was a problem of my laptop but it happend also on my new PC, RTX 4080 super.  Maybe somebody have the same problem or have a solutions for this problem. S
5 304
by Vangelis Manolis

Issue with duplicating LED screen objects      

Started By  Symo
Hi there Firstly, my setup: Win 10 Pro PC Intel i9-10980XE 3GHz, 18 core CPU 32GB RAM RTX3080Ti with latest studio drivers Capture 2024 Quartet with latest update Im having issues duplicatiing LED screen objects. After duplicating certain amount of panels, all the objects in my drawing glow really brightly. Here is a screenshot of me building the end LED wall (in blue). Everything is OK here. However, when I try to duplicate another row of LED, this happens to my ...
11 394
by Evina Vasilakopoulou

Low FPS on External monitor macOS      

Started By  Ian Scott
Hey All  MacOS 15.5 Capture 2024 Version 2024.0.46, M2 MAX  Rendering Capture on an external display runs Capture stats reports FPS is running at normal refresh rates at 100 quality (when visually rendering at When Full screen mode/ (cinema mode or what ever macos calls it now), it also renders fine.
1 106
by Vangelis Delivasilis

Unselectable layers does not working as it should      

Started By  Jo MARTIN
Hello, There is an issue on Windows version 2025.1.3 with unselectable objects on layers. Object present on an UNselectable layer are still selectable on 2025.1.3 version on windows 11 This issue is not present on Capture version 2025.1.2, si I continue tu use the older one. Thank you to look into this.
0 74

lights distribution      

Started By  Sakshi dasari
When working on curves, i am not able to spread lights evenly. It is takin gso much time and still not being spread equally. The lights that are been placed on curves are also not been placed accprding to the shape of the curve.
1 65
by Evina Vasilakopoulou