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Hi, I've been having some trouble using the visualiser on my Windows desktop. I am struggling to get a useable framerate despite my computer resources hardly being utilised. Please see the image link for an example: https://imgur.com/a/OF5oSM9 I appreciate my computer is more built for gaming but I thought I would ask in case this is a software problem/something can be done to improve it. I have tried the various capture visualisation settings and they don't appear to make any differenc...

Hello don t know if its the place to explain the problem with a fixture. this when is managed from console in capture i don t know why some atributes only up until 4 but console is sending 100 of value

I am scripting a light show with some Both Bpm Beams but none of the effects are being displayed such as gobos or prisnms. How can I fix it

Hi I have a big problem. A sort of horizontal glitch in the beams when there is a Pan Tilt movement. The problem is very noticeable in narrow beams with spotlights. On Robe Forte narrow beams: it hurts the eyes. The problem appeared recently, probably following a capture update. All my files, no matter how complex. My GPU drivers are up to date. I tested on RTX2080ti and RTX3050ti GPU. I've tested on several screens, changed HDMI, made various tests, nothing, the problem is ...

Why is my Capture now a 'demo' version. Does the license expire

Hello, I'm using Capture with an MA 3 Viz key (v2.2.1.1) and Loopback Psuedo-Interface 127.0.0.1 on my pc laptop. I have (16) universes available to me, but am only seeing connectivity for universes 1 and 2 as well as 15 and 16. There is no connectivity for universes 3 through 14. Can you please explain what is causing this issue and how to remedy. Thanks.

Hello, I'm on a Mac Studio 2022 / Apple M1 Max / 32 Gb Memory / Monterey 12.4 Capture 2024 Student Edition Version 2024.0.44 When making changes to my capture stage plot and sometimes when panning around the live view, my computer locks up and I have to hard reset by holding down the power button for 4 seconds. I am using capture as a visualiser for Ableton Live (DAW) and Beam for Live (DAW-DMX interface software). When making changes to certain audio effects in Ableton, which then a...

Hi everyone, I’m experiencing an issue with installing my license. Yesterday, I updated from a duet license to a quartet license. Today, I uninstalled the old license from my PC and attempted to install the new one, but I realized I wasn’t connected to the internet. After connecting, I tried reinstalling the license, but received an error message stating that there have been too many attempts and to try again later. Do I need to wait more than a day, or did I make a mistake by uninstalling...

I am unable to use any intensity channels on the outcast beam wash outside of the master dimmer which controls all instances. Anyone else facing this issue

Hi Isnt that odd that pressing shift to go orthogonal also disabling snapping which should be disabled after pressing ctrl