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Hi there!  My qestion is about 'Reflectoin plane' i've donwoladed demo amd student versions of Caprture and it doen't work both. I've already wathed tutorial on YouTube adout this topic. I tested Capture on Mac os Mojave - with Radeon Pro 580 Could you help or explaine whis is the resaon might be

Hey guys -- I have already submitted a report ticket about this to the sales and supportcapture.se email lines, so I apologize to be posting here as well but I just wanted to make sure my issue is seen. Rather simple issue -- My debit card (and other people's cards who I've tried to use from the same state and bank) is failing to authorize in the DIBS payment process pop-up. I can assure you my account is not locked, I have adequate funds, and there should be no issues with a purchase u...

Bit baffled  When i mannage to get capture to recognise the desk by opening Magic q on the same pc im having alot of delay on the desk end as in the desk is taking time to release playbacks. had 2019 working with the desk before and since using various showfiles with no issues  any suggestions or help would be greatly appriciated

Hey guys. m trying to connect Beyond with Capture 2019 (full edition). The online tutorial is from 2014 and the feature described in this tutorial to connect both softwares no longer exists in beyond. This is the 'enable visualization via external software' option in the view tab.  Also, what else should I be configuring in the 'more' option menu, in the 'Universes' tab in Capture. Can I run both softwares off the one laptop on the same IP address Keyword: Lasers, visualisation  Tha...

How to keep the focus plane in operation

Hi all !!! I can easiliy use LXConsole wich is on an OS X platform and Cature on the same MAC. But i'd like to know if it is possible to use LXConsole and Capture on windows 10. I have tryed to create a LAN via a switch with no success. Any help on the subject would be appreciate ! Thanks a lot ! Pace

The capture fixture for the Showtec Phantom 3R Hybrid has a wrong sequence of the gobos. Can I reorder the gobos or has this to be done by the Capture team best regards Bernd Schamburg

how    i have Capture 2019 Quartet   Since the 3rd of February we are in our so called 'grace period'. This means that all New Licenses of Capture 2019, or Version Upgrades to 2019 from previous product versions, will be upgraded to Capture 2020 free of charge (once it has been released)! Edition Upgrades to higher Capture 2019 Editions are excluded. Instructions on how to upgrade for free will be emailed to license owners after the release date. There wi...

Hi, When can a GrandMa3 be connected to Capture 2020 software Thank you!

I have a project folder in which I keep all Capture related fiile for that specific project. there are plenty of still and  video files added to various Video players which all work just fine.  The prolem is that when I move this project folder from my macbook to my desktop PC all the video links aer show in red as they have lost their reference.  I realise that by moving the project folder the software is lookiing for the last directory structure which has changed and despit the referenced file...