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Hello, I'm having an issue where Astera tubes and NYX bulbs in Mode 89 (most popular for Film/TV work) don't show color even when the crossfade parameter is at full.  They seem to be only showing CCT. Additionally when the CCT is all the way at 0 it should be a very warm 1750K and right now it looks a lot cooler.

Some important fields are not being transferred from Vectorworks to Capture using the recommended 'Export lighting device data'.  Color is one such omission.  i.e. L116 in VW's 'color' field does not go to Capture. Capture uses 'Slot frames' as a field to hold color data. So, I configured a field in VW called 'Slot frames' copied the L116 into it, and again, no luck.  I also have a field in VW named 'Groups' as does Capture.  But it doesn't transfer.  VW's 'Position' does not input to Capture's ...

I am teaching a lighting class online during the pandemic. So far, Capture has been incredibly useful. However, we have run into a problem with the latest version. In the previous version, instruments could be patched and controlled with the built-in dimmer in groups. Afterward, one could save a cue simply by saving the file with an appropriate name. In the latest version, once an instrument has been patched or imported from Vectorworks with a patch value, it cannot be controlled with the built-...

Are there any plans on the roadmap to add .dae model imports

Hey, I got an old capture file (timestamp said 2015) with c2p extension. I tried to open it in capture 2019 and capture 2020 but both report 'Project Open Error'. Is that because the file is from an older version or is it a problem with the file. Cheers, Hugo

When we patch fixtures we can see the current values in the universes tab, but this doesn't work with cameras. If I patch a camera, the universe preview window doesn't show the values unless I'm sending them externally. It would be great if I could see the current camera position while I change things with the cursor, so I could send the same values from my external communication device to quickly change the camera coordinates.

Hello there, I have created a show file in ETCnomad v2.9, created an entire setting with lights in vectorworks, exported that to capture. But now I'm having an issue where random channels will spontaneously turn on; random lights turn on, random gobos are activated in moving lights random color, and random movement. It seems that the only way it goes away is either through waiting (as if the fixture/address realizes it shouldn't be on) or if I force 'overload' the lamp to do a lot of other th...

hello, we try to feed in serveral different ndi feeds from different software, to map as material, and also to view on serveral projectors, in every case and variante we try, there is no way to fade a video from any ndi broadcastsoftware in or out. it appears immedantly on 1 or 2 percent of fade in mediaserver. and it disapears from 1or2 percent to zero. in both cases as a switch and not as a fade is it normal in capture, so we can not simulate a simple videofade by ndi th...

hello, is it possible to feed in live ndi output from media server to a projector in ios app of capture on an ipad pro 2020 we only see the projector test pattern! sacn from lightning desk is no problem. but no media is shown from media server. thx. r.h.

Hello, Why I have thie message when I open capture 2020 with a MP2020 16' Rendering settings will default to Low due to driver issues with the AMD Radeon 5000 series GPUs. Thanks.