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Hi good morning, I have a mini-B ClayPaky grid in my next show 2023 version. In live mode since unpatched their behaviour was good. When I patched them I can't control them anymore. I'm on my laptop, not already connected to my MA3.

Hi, SInce I've updated my license from Capture 2023 to Capture 2024,the automatic fixture location stopped to work as it used to. In Capture 2023 I would give a name in the unit field, for instance Lx1 for a piece of truss and every fixture attached to this truss would have the location Lx1 (in light grey) in the propertie tab. The location report would automatically sort out all the fixtures attached to this truss. In Capture 2024, I haven't yet managed to make the location rep...

Hi!  Am I the only one who don't see the plot adjutements' icons It's only a black round rectangle. I can blindly click inside it to enable or disable the plot adjustement. I have the same problem on PC and Mac with the latest version of Capture 2024 (2024.0.31). I tried with a new/blank file and the same problem occurs.  Thanks!

Hi, When opening capture it tells me there is an update available but when I click on go to updates page it takes me to the main page. In the download I click for a windows download and fill out the form. It tells me an email has been sent but I have not received anything. The email address is correct and I have checked my junk/spam folder.

Hello, I would like to find a solution to my problem. I work with a database on the side of my plans the fixture and materials already have a layer in their apartment to be filtered and drawn quickly in having to redo the layers each time I look for a material identical to my stock of material . the problem is that in the reports all the fixtures and structures that are in my database are counted to be incorporated into the report I would like it not to be all leaving and slamming individual by ...

Hello I am having problems with importing a sketchup 3D model When I import I don't seem to have control over the scale of the imported model in that the model is in cm and capture reports it as inch. Also it imports all layers separately instead of 1 model. It is more than likely user error but I think Ive tried everything but i still get the same results. Any help would be greatly appreciated Thanks Mark

I am working with the Arri L7-C and L10-C fixtures. I am able to change the saturation and hue settings in Live view, but the visualization stays white. Changing the patch mode doesn't address the issue. Thanks!

Hallo, bei dem Ayrton Mistral S stimmt die Rotationsgeschwindigkeit der Console (MA2) nicht mit der visualisierten in Capture 2023 überein. Kann man dies irgendwo einstellen, oder muss das Fixture überarbeitet werden Vielen Dank - Micha

capture通过CITP接收madrix发送过来的信号，最大支持分辨率147X147 px，超出此分辨率后无法接收？ Google Translated: Capture receives the signal sent by madrix through CITP. The maximum supported resolution is 147X147 px. Can it not be received beyond this resolution

Hi After updating Capture to the latest release today I had an issue concretion our ETC EOS series desk. Capture was only seeing even number DMX Universe. So no universe 1, 3, 5, 7, 9, 11, 13, etc.. these were patched and showing live data on the system gateways.  I tried using the installer to repair the install as well as different capture and desk files but still the same think. This persisted after a full system restart.