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License upgrade issue

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price4192
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Hello everyone.
Looking for some advice.
I recently upgraded my Duet license to Symphony. The key that was sent is the same file name as my old key, so I just replaced it.
Upon opening Capture and directing it to the new key, the software still says Duet. I have uninstalled and reinstalled the Capture software. Same problem.
Am I missing a step? Anyone have experience and advice for this?
Should the new key be a different number/file name?
Any help is appreciated!
System info:
Windows 10
Vasilis Ziogas
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Posts: 657
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Windows sometimes do magic things. Could you rename your new key file to 2021.cky and install it one more time?

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