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Hi all, i have Capture 2021 and only have one 'actor' yet when I see examples I see lots of different characters 'actors' including some sat down behind a drum kit and piano etc... where can I get more people for my projects please.

Hi There!, im having issues connecting with Capture 2020 via SACN or ARNET... I can connect with no issues to Capture 2019.. but CAP2020 its been impossible.. I have tried almost everything and no luck... Im currently designing on CAP2020 (since my liscense is on 2020) and exporting to CAP2019 so i can connect with my console.  Im using an Obsidian  NX4... I have update the latest software on both ONYX and CAPTURE ONYX Software: 4.4.1192 Capture 2020 Software: 2020.0.37 Any sugges...

I've added a Chroma-Q rotative to a PAR-64 generic, but now i can't remove it. How could I Version: Student 2021.0.32

I have problems with Capture 2021 on my MacPro 2013. Error message 'Videocard Issue'. What to do MacPro Late 2013 Big Sur 2.7 Ghz, 12 Core 64 MB Ram AMD Fire Pro D700 6 GB

Hi, We have just discovered Capture and have a student using it for exam work. Overall it is great BUT... How do you create a plot that contains only the lighting bars and fixtures - so that it can be printed out and given to a rigger The self-help videos show that you 'right-click' in plot editor and pull in the view you want In Student edition we cannot 'right-click' - neither on a PC nor a Mac version. Consequently we can only create a plot containing all aspects of the visualisation ...

Hi, We have created a 3D drawing (Vectorworks 2021 Spotlight) of a Set and have included all the colour and materials into said drawing. When we import it into Capture 2021 (Symphony) we have the model but everyhting is one single colour and none of the colours, materials or textures have translated through. Is there a specific file format we should be using for this. (used DWG/DXF)  Many thanks in advance. A

Hello! Thanks so much for 2021!! Enjoying the new features. However, there are some visual issues when switching to full screen in Live View. See picture link. https://drive.google.com/...-w_/viewusp=sharing  Also there's some strange shadow rendering happening in places around objects. Like a shadow halo around objects. Vid drivers for NVidia are up to date.  GTX1660 driver 461.72 Thanks for your time Johnny

Howdy All, When I open a Capture 2020 project in Capture 2021 the fixtures and all assignments is there, but do not respond either via ARTnet or with internal Capture control.  I tried replacing the fixtures by using the replace option, but still no response.  When I delete the fixture and then bring in the fixture from the library everything works fine.  Apologies if this was addressed somewhere else, but hoping this doesn't have to be done for all project files on previous versions.

Showtec OctostripII 24 channel mode has gone from the mode choices. This worked perfectly in the 2020 version but not since the new library update. It is in the Showtec manual but not the drop down Any ideas why or am I missing something

Hi. Thanks for the upgrade. I'm having an issue after installing and trying to run. I get a pop up saying System Error, VCRUNTIME140_1.dll Is this just personal to me 2020 run fines as does 2021 on my MacBook Thanks in advance :)