Forum

Like the subject when I move the name of a unit in the plot view it appears very different in the plot editor view. To obtain the same position I desire I've to move the unit name in plot view checking the result in the plot editor. Can you please check it

Hi,  When I import a 2D DWG file into capture it imports perfectly and behaves as it should. Once I exit Capture and then reopen the file the DWG is no longer there. The inported layers are still in the Layers list but the dwg is not visible. I have no filter active, Any idea what I could be doing wrong Mark

Hi, I'm currently using  Capture 2021 Quartet on a project, and when it comes to patch my fixtures on universe 1 there's no problem but when I patch on universe 2, or 3,4 as soon as I patch it my fixture disappears like with the option Hidden. When I unpatch it, it's visible again. Is there a problem or a is it an option thanx.

Dear Capture, I am using a Avolites Expert pro on v15.0 connected to captuere 2021. When I patch a new fixture it imediately shows up on Capture as it should do. But when I want to change the adress of the fixture in Avolites (in the 'patch view' window) it won't change it in Capture and also not the other way around. I have the 2 devices connected in the same nnetwork via artnet. Everything else works great. Is there something I am missing something in Capture or avolites  Thanks in adva...

If it is possible to add control of the bloom and spread of the water jet and have control of the particle luminance and colour, then other stage effects could be simulated including spark machines and c02 jets.

I upgraded to 2019 and now all my functionality of my Logitech MX 2 Master mouse is different. The zoom wheel does not zoom anymore, but will rotate the view vertically. I have looked in my Logitech settings to see if it is the issue and all appears to be the same. Have there been software updates to better utilize 3d mice I am only assuming this would be why the change. If so, How can I reset the settings inside the program so I have zoom functionality from my zoom wheel again Thank...

Hello, when I try to open a recent project (I worked on it this morning), I have this error message: 'The file size is incorect. It is either missing data or has trailing data'.  Any idea what could it be, the last time I worked on the project I closed it properly. And most importnt is there a way to retrieve the project from any backup files Thanx

Hi working with version 2021.1.10 can´t import PDF files with images but pdf files with only text have no problems. Any idea

The Eurolite AKKU KLS-180 is in the Fixtures list but  unfortunately is not correct as the 4 spots are missing, only the 4 par lamps are there is there an alternative that can be used

I see the Kinta fixture listed, but not Kinta FX, and the Kinta does not seem to behave the same properly with Kinta FX channels/settings.   Can you add a Chauvet DJ Kinta FX profile If this is not the right place to submit requests for fixture profiles, I applogize.  I could not find another place to submit them.   Please direct me to the proper support channel.