Search

Forum

Open Project Error

 3 Replies
 2 Subscribed to this topic
 29 Subscribed to this forum
Sort:
Daniel Nicholls
New Member
Posts: 2
New Member
  • Quote
  • Reply

Hi all.

I am having a problem opening a project that up until yesterday was working fine. 

When I try to launch it i'm getting an error which reads " An internal error occured" with no other information. 

Only this project is affected and I'm on the latest version of the software.

Please help as this has already been a very long process getting this project to this point. 

Floriaan
Veteran Member
Posts: 371
Veteran Member
  • Quote
  • Reply

If the project is on dropbox or some other service, try downloading it first or mark it as offline. This might help.

Floriaan Ganzevoort
Lighting Designer - Theatermachine
Vasilis Ziogas
Staff Member
Posts: 657
Staff Member
  • Quote
  • Reply

Unfortunately, this message denotes that your project file is somehow broken and can not be opened by Capture. It's highly suggested to store your files in your hard disk and do not sync it while you are using it.

Product Specialist
Capture Visualisation
Victor Perrin
New Member
Posts: 4
New Member
  • Quote
  • Reply

Hi,

Same problem here, no external synchronisation (dropbow..etc), just saving and exit.