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Issues With Intel Arc Graphics

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Zherit
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Hello, when I attempted to download and launch my copy of Capture 2021 on my new laptop I got the error: Capture is unable to start due to limitations in your video card and/or its drivers.

This is a new laptop with the following specifications:

  • 12th Generation Intel Evo Platform Core i7-1260P 
  • 16GB DDR4 3200MHz RAM 
  • 2TB PCIe NVMe M.2 SSD 
  • Intel Arc A370M Graphics (4GB GDDR6 dedicated) 
Zherit
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UPDATE: 

Intel pushed a software update which seems to have fixed the issue. The 370M is now working with Capture.

Zherit
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UPDATE: 

Intel pushed a software update which seems to have fixed the issue. The 370M is now working with Capture.

Zherit
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UPDATE TO THE UPDATE: 

My mistake, it's broken again :(