Upon the completion of a purchase, our system sends automatically an email with your licence key file. There are cases that this email can end up in the email's junk folder. If you do not find it there you may contact us at sales@capture.se (as you did and the issue was served on the same day).

Hello, I wanted to deactivate a license from a PC I no longer have access to, but my profile shows "0 forcible removals." Is there a restriction on this option? A former employee has the license registered to their account and has stopped communicating with us, so we need to revoke the license this way.
Could you please advise me on what options are available?
Thank you, and have a nice day.