It appears that Capture are not responding to anyone on this forum anymore - other than the standard email
A request for support has been created and assigned #12345. We will follow-up with you as soon as possible. And then you never hear from them again?
Sweden basically shuts down for 5 weeks every summer. That might be causing the current delays. The forum is not a top priority. Application support questions ought to go to support@capture.se. Fixture library questions should go to library@capture.se. Capture's support is much more robust and responsive via the email channel.