Search

Forum

Capture 2020 Student difficulties

 1 Replies
 1 Subscribed to this topic
 29 Subscribed to this forum
Sort:
Mark Lighting
New Member
Posts: 1
New Member
  • Quote
  • Reply

Hello,

I have just downloaded the Student Edition 2020 to assess the Capture software. I have only just started using it, so am probably doing something wrong. However, I have two problems:

1) Creating a New project does not give any fixtures in the Library (I know it is supposed to be limited to certain fixtures, but none appear at all);

2) I download the "Student Edition Club" file and unzip. When I try to Open it in Capture, it says 'Open Project Error - An internal error occured'.

Can you advise why there are no fixtures showing, and why the sample project will not load please?

Withouth these two things, I am not able to use the software!


Kind regards,
Mark

Vasilis Ziogas
Staff Member
Posts: 657
Staff Member
  • Quote
  • Reply

You might have a corrupted library. Download the latest library available from Capture's website https://www.capture.se/Do...ads/Download-Capture and install it (Tools->Update library...). I believe this should solve both of your problems

Product Specialist
Capture Visualisation