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Some fixtures not allowing to be added

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Matt

New Member

Posts: 1

8/19/2019 11:47 AM

Hi,

Many of the fixtures and trusses won't let me drag them into the drawing at all. I've tried restarting the program with no avail.

Vasilis Ziogas

Staff Member

Posts: 657

8/30/2019 11:23 PM

Could you please download and install the latest Capture library from our website and try again?

ferg

Posts: 9

9/4/2019 10:31 PM

I have a similar problem but worse, as I cannot seem to drag and drop any lighting fixtures, I can do some objects and truss only.

I have downloaded the latest software as well as fixture library.

I am running OSX 10.14.6

Ferg

Vasilis Ziogas

Staff Member

Posts: 657

9/5/2019 11:44 AM

You may address your issue to support@capture.se in order to receive personal help.

Deleted User

New Member

Posts: 0

9/18/2019 3:09 PM

I have the same problem from a download 5 days ago - Capture 2019 V2019.1.7

Vasilis Ziogas

Staff Member

Posts: 657

9/24/2019 10:53 AM

Could you please download and install the latest Capture library (not the software itself) from our website and try again? If you still encounter any problems please address your issue to support@capture.se in order to receive personal help.