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Strobe issues in 2025?
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New Member
Posts:1 New Member

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2025-04-26 20:57

    When Im trying to use strobes they wont strobe fast at all. Once it reaches 3Hz it just stays on.
    I have tried with SGM q-7, JDC1 and Atomic 3000. I have tried two computers, and a new file of both computers.

    https://streamable.com/5djugi

    Reproduce: New file. Add strobe. Turn on dimmer in Capture, and adjust shutter.

    Basic Member
    Posts:30 Basic Member

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    2025-04-28 10:59

    Seeing this too, but seems to be very inconsistent. If you play with the intensity level it will change the strobe rate that is rendered. Currently have an atomic that only renders if it's strobing above 15.8 Hz, but while you manually adjust the intensity outside that range it will start rendering, then stop when you stop adjusting intensity.

    New Member
    Posts:1 New Member

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    2025-04-28 22:26

    Seeing the same problem here, but with random strobe on Martin Mac 250 Wash and Martin Mac 250 Entour. Synced strobe renders fine, but when using a random strobe, couple heads just stay on not rendering strobe at all. Other fixtures do render the effect, but it seems really slow / laggy. 

    2025-04-29 12:16

    In order to be able to test your project and re-create the issue, we need your project file along with a movie snapshot that has all the information needed to duplicate the effect for further investigation.

    Product Specialist
    Capture Visualisation
    New Member
    Posts:3 New Member

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    2025-05-06 20:25

    Having the same problem with all fixtures.
    Shutters are not working properly.

    Right now I'm using JDC1, Esprite, Spiider and all of them are bugged.

    Using last version: 2025.0.32

    New Member
    Posts:2 New Member

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    2025-05-11 06:15

    yes ONLY GET STROBE ALL functions, no random , pulse etc. On qll fixtures it seems....

    New Member
    Posts:3 New Member

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    2025-05-12 13:45

    I have issue with absolutely every shutter, doesn't matter which lamp or which value. Here's a video comparing in parallele Capture 23 and Capture 25 with the exact same stage/showfile.

    Shutter comparison Capture23 vs. Capture25

    New Member
    Posts:3 New Member

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    2025-05-12 13:47

    Strobocop exactly!

    Capture support keeps asking for a showfile and a snapshot.
    I repplied them today with a project file, but I don't understand why they need it since this should be very easy to replicate, with any fixture.

    New Member
    Posts:3 New Member

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    2025-05-12 13:52

    Let's hope that this video helps. It's more than obvious that 25 is completely broken regarding shutters.

    Basic Member
    Posts:18 Basic Member

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    2025-05-13 12:52

    Just to inform you that we have identified the bug and we are working on a fix. Snapshots are very useful to us, since they are helping us narrowing down our tests and identifying the issues faster. We thank you again for your valuale feedback. 

    Product Specialist
    Capture Visualisation
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