In the start of 2019 we added to the team a product specialist to be focused on end user support and trainings. His name is Vasilis Ziogas and has many years of field experience in the entertainment industry. He is currently a director of AtlaBase and has worked as a lighting designer in the past.
Supporting all Capture users has always been of key importance to Capture and our best approach was to create a dedicated department internally named aftersales. If you have ever contacted support/sales/library@ you have ended up in our ticketing system, speaking with Lars, Vangelis, Lasse, Mathias or one of the AtlaBase representatives Giannis and Pavlos. With the addition of Vasilis to the team we aim for even faster first line support and a strengthened second line support.
"Vasilis has been working closely with the Capture team since 2004" says our sales director Vangelis Manolis, who is also in charge of the aftersales department. "He had been enriching the Capture libraries in earlier product versions with trusses, plot symbols and the 3d objects. He knows our mentality and the product needs and our cooperation so far has been excellent. Being an early Capture user as an LD he combines field expertise with a user perspective. I am confident he is the perfect fit for the role."
"I know Capture since moving lights started becoming popular and I was designing club shows and concerts in a variety of locations." adds Vasilis Ziogas. "Through all these years, it was clear to me that Capture is more than just a great professional tool. It has a unique decent and steady character that suits my personality. Therefore I am delighted and feel privileged to become part of this family, contributing to taking Capture to the next level."
Vasilis Ziogas is a Senior Civil Engineer, MEng with extensive experience in conceptual design, detailed engineering, constructability analysis, construction, construction management and project management. His main field of expertise is static and dynamic analysis of steel and reinforced concrete structures with special knowledge on the needs and requirements of the entertainment industry. He is also the CAD Director of AtlaBase Ltd, and worked as a lighting designer for a decade in the past.