Capture 2021 Reference Manual
This reference manual provides detailed information about Capture’s functions.
Answers to the most common fundamental questions can be found on the FAQ page of our website. More advanced questions can be posed or may in fact already have been answered on the Forum on our website.
If all of the above fails you can reach us at email@example.com for technical support. For questions regarding the library or if you are missing fixtures, please use firstname.lastname@example.org instead. For faster assistance always e-mail us using the address your licence is registered on.
1.1 System Requirements
Capture 2021 for Windows requires a 64-bit installation of Windows 10 with DirectX 11.1 capable hardware. Capture may run on older versions of Windows, but these are not officially supported.
Capture 2021 for macOS requires macOS 10.14 or higher and Metal support. Please refer to Apple’s HT205073 article https://support.apple.com/en-us/HT205073 “Mac computers that support Metal” for more information about Metal compatibility.
1.2 Licence Installation
Capture licences are distributed as licence key files and licence key file tickets. Capture licenses are personal and the same licence key file can be installed on multiple computers. Once a licence key file has been installed on a new computer it must also be unlocked before it can be used.
Licence key files can be acquired using licence key file tickets as well as installed from within Capture in the Licensing Window, accessible from the Welcome window on startup as well as from the Tools menu:
Once a licence key file has been installed and the licence information has appeared in the dialog, choose either Automated unlock or Manual unlock in order to unlock it. The automated option connects over the Internet and allows immediate unlocking as long as the licence has not been unlocked on too many computers. The manual option allows you to send the unlock request to us by e-mail to email@example.com and may take some time as it requires manual attention from our support staff, but we will help you as promptly as possible.
Licence key file and unlock information is normally stored on a per-user basis in the computer. A command line / terminal option is available for network administrators that wish to install and unlock licence key files for all users of a computer. See Administrative Licensing for more information.
1.3 Library Updates
Library updates are available on our website and are updated on a daily basis. If you have requested library additions and we have notified you that a new library package is available this is where you would obtain it.
Library packages are installed from within Capture, using the Update library command in the Tools menu. Note that library packages are not compatible across releases.