Capture 2020 Reference Manual
This reference manual provides detailed information about Capture’s functions.
Answers to the most common fundamental questions can be found on the FAQ page of our website. More advanced questions can be posed or may in fact already have been answered on the Forum on our website.
If all of the above fails you can reach us at firstname.lastname@example.org for technical support. For questions regarding the library or if you are missing fixtures, please use email@example.com instead. For faster assistance always e-mail us using the address your licence is registered on.
1.1 System Requirements
Capture 2020 for Windows requires a 64-bit installation of Windows 10 with DirectX 11.1 capable hardware. Capture may run on older versions of Windows, but these are not officially supported.
Capture 2020 for macOS requires macOS 10.14 or higher and Metal support. Please refer to Apple’s HT205073 article https://support.apple.com/en-us/HT205073 “Mac computers that support Metal” for more information about Metal compatibility.
1.2 Licence Installation
Capture licences are distributed as licence key files and licence key file tickets. Capture licenses are personal and the same licence key file can be installed on multiple computers. Once a licence key file has been installed on a new computer it must also be unlocked before it can be used.
Licence key files are obtained using licence key file tickets and installed from within Capture in the Licensing Window, accessible from the Welcome window on startup as well as from the Tools menu:
Once a licence key file has been installed and the licence information has appeared in the dialog, choose either Automated unlock or Manual unlock in order to unlock it. The automated option connects over the Internet and allows immediate unlocking as long as the licence has not been unlocked on too many computers. The manual option allows you to send the unlock request to us by e-mail to firstname.lastname@example.org and may take some time as it requires manual attention from our support staff, but we will help you as promptly as possible.
1.3 Library Updates
Library updates are available on our website and are updated on a daily basis. If you have requested library additions and we have notified you that a new library package is available this is where you would obtain it.
Library packages are installed from within Capture, using the Update library command in the Tools menu. Note that library packages are not compatible across releases.